Shipping policy

Last updated: 16 October 2026

Orders on swag.scenario.com are sold by Scenario, Inc. Each item is printed on demand by our production partner, Printful. Printful assigns each order to one of its production facilities, which are located in several countries.

Production time

Items are made after you order. Production usually takes 2 to 5 business days. Some products and busy periods can take longer.

Delivery time and cost

We show the available shipping options, costs and delivery information at checkout, before you pay. Rates are calculated at checkout from your address. We ship within the stated shipping time, or within 30 days if none is stated. If we cannot do so, we will send you the delay notice and the cancellation or refund options required by law. Your statutory delivery rights also apply.

Where we ship

We ship to the countries available at checkout, including the United States, the European Union and the United Kingdom. We cannot ship to countries subject to sanctions or to addresses our partners cannot serve.

Several parcels

Items in 1 order may ship separately. You pay only the shipping shown at checkout.

Tracking

We send tracking details by email when available.

Duties and taxes

Before you pay, checkout shows the taxes and delivery charges we collect. Where an import charge may instead be collected on delivery, we tell you before you order. The treatment depends on where your item is made and shipped.

Address errors, lost and damaged parcels

Please check your shipping address before you pay. Contact us within 24 hours if it is wrong, and we will try to correct it before production. If a parcel is lost in transit or arrives damaged, email support@scenario.com and we will replace or refund it under our Refund and Return Policy.